Fixing Amazon Prime Video Not Working in Google Chrome

Even though free shipping and special discounts are nice, Prime Video alone makes it worthwhile to sign up for Amazon Prime. You may watch live broadcasts of sporting events and concerts and the newest movies for rent or purchase on the streaming site, which also has exceptional original material. 

But there are times when Prime Video can cease functioning, just like any other program on our phones, PCs, and smart TVs. Check out the solutions provided here for Amazon Prime Video issues. Read below to know more about Fixing Amazon Prime Video Not Working in Google Chrome.

10 Quick Fixes

Here are some quick fixes for Amazon Prime Video Not Working in Google Chrome.

Check the Internet connection
A steady internet connection is necessary for a bug-free Amazon Prime Video watching experience. Ensure your internet is fast before watching your favorite stuff on Prime Video.
Windows

1. To access the Windows Settings menu, press Windows + I.
2. From the sidebar, select Network & internet.
3. Confirm the 5GHz Wi-Fi frequency and connected status.

Mac

1. In the Mac menu bar, click the Control Center icon.
2. Join a fast Wi-Fi network at your house or place of business.

Verify Amazon Prime subscription

Most customers who sign up for Amazon Prime receive the Prime Video program as one of its perks. 

1. Update your payment information if it has been out-of-date because your Amazon Prime subscription has ended.
2. Go online and access your Amazon account.
3. Incorporate Accounts & Lists.
4. Choose your Prime subscription.
5. Find out when your membership expires.
6. From this menu, you may update your membership.

Verify Your Account Once More
Have you recently changed the password for your Amazon account? In order to prevent any authentication errors, you must update the same in Prime Video. 

1. You are free to log out of your current account and sign back in.
2. In the top right corner, click the image of your account.
3. Choose Sign out.
4. Use your corrected account information to log in.

View the status of Prime Video
You are unable to access the service on Google Chrome and other platforms when the Prime Video server is down. When Amazon launches a hotly anticipated TV show or movie on the platform, it's not unusual. Server-side issues may arise if millions of customers simultaneously switch to Prime Video.
You may look up Prime Video on Downdetector. You'll notice significant outage spikes when others experience the same. You are left with little choice but to wait for Amazon to address the problem on their end.

Allow Hardware Acceleration
In order to overcome processing issues, the system switches CPU resources to the device's GPU when hardware acceleration is enabled in Chrome. When Google Chrome cannot play Amazon Prime Videos, you must enable the option. How? Read on.

1. Start your computer's Google Chrome program.
2. Open Settings by choosing the kebab menu (three-dot icon) in the top right corner.
3. Enable the Use hardware acceleration when available toggle by choosing System from the sidebar.

Shut off any background programs
When other services are operating in the background, Google Chrome has less available internet bandwidth to use. Stop downloading huge files from the internet or Xbox or Microsoft Store, and instead try streaming from the Prime Video collection.

Turn off VPN
On a live VPN connection, Prime Video might not function. Content for Amazon's regional Prime Video is geo-restricted. If you are using a VPN to browse the internet, turn it off and try again.

Delete Cache from Google Chrome
To speed up your surfing experience, Google Chrome Not Downloading Files and stores cache in the background to remember your account login information, search history, and other details. You have problems with streaming services like Amazon Prime when the browser accumulates a corrupt cache. You should try again after clearing the cache in Chrome.

1. Open Google Chrome, then select the kebab menu located at the upper right.
2. Click on More Tools, then click on Clear Browsing Data.
3. Select Clear data at the bottom of the Advanced tab.

Use the native Prime Video app
On Windows 11, Amazon provides a native Prime Video app. You can choose a native app on a Windows PC instead of the subpar Prime Video experience in Google Chrome.

Use Microsoft Edge
One of the top Google Chrome alternatives is Microsoft Edge. It is cross-platform accessible, supports 4K streaming on Windows, and works with all of the Chromium extensions. By switching to the Microsoft browser, you may begin watching Prime Video. Another reliable Chrome option that offers airtight security is Brave.

FAQs

How can I resolve issues with Amazon Prime Video streaming?

Amazon Prime Video streaming issues can be resolved by: If it's possible, check the device that provided the error code's internet connection speed. Move the streaming device or your bluetooth networking gear to improve the connection if it isn't connected to the internet or has a sluggish connection.

Which internet browser should You use to access Amazon Prime Video?

To playback protected premium material on Amazon's HTML5 player, Google Chrome makes use of the Widevine plugin. Please make sure that you are using the most recent version of one of these web browsers in order to access Prime Video: Chrome by Google. Microsoft Firefox Internet Explorer by Microsoft Amazon Prime Video with Firefox without Silverlight.

Why do I keep receiving error messages on Amazon Prime Video?

This problem can happen on streaming devices as well as when streaming from the Amazon website using the Prime Video web player. When this error number displays, you might discover that some TV episodes and movies can be streamed while others won't start. Make sure Amazon Web Services isn't having an issue.

Why can't I use Google Chrome to watch Amazon Prime Video?

To playback protected premium material on Amazon's HTML5 player, Google Chrome makes use of the Widevine plugin. Please make sure that you are using the most recent version of one of these web browsers to access Prime Video: Chrome by Google.

Conclusion

So this was all about Fixing Amazon Prime Video Not Working in Google Chrome. Despite the fact that Google Chrome is effective for streaming material, problems like Amazon Prime Video not working in a browser might occur frequently. In such circumstances, we advise using the aforementioned solutions.